CSC Beyond partners with Hakeem Jordan to create a telemedicine portal for patients

Minister of Health Dr. Saad Jaber has affirmed that the ability to request a medical appointment through the e-Med online platform will play a large role in reducing the time and effort for patients and medical staff, as well as helping organize the workload for teams operating the system in order to receive patients on time.

In a statement issued on Tuesday, Dr Jaber said that the e-Med service will allow patients who have previously visited speciality clinics, hospitals, and comprehensive healthcare clinics affiliated with the Ministry of Health that implement the Hakeem system to request appointments with their doctors. Dr Jaber also said that care should be taken when filling out the needed information on the platform to avoid any confusion or mix-ups.

He went on to explain that appointments can be reserved online at in cooperation with Electronic Health Solutions (EHS Hakeem), which is part of the national program to take the healthcare sector online. He added that the number of appointments that can be made simultaneously through the platform is capped at three, and limited to specialities that the patient has previously accessed. Patients can submit new requests once previous appointments are confirmed. Patients must present themselves at the appointed time at the designated health facility for treatment or examination.